About the job
At Dashdoc, were on a mission to accelerate the transport industrys digitalization, automation, and decarbonization through an outstanding Transport Management System.
Dashdoc is a transport management platform designed for both self-operated and subcontracted transports. It serves as the backbone that centralizes and shares all transport-related data. Our users can seamlessly connect the platform with any third-party software.
Over 1 million transport orders are processed on Dashdoc every month.
As Dashdoc scales rapidly, were looking for engineers who will empower every internal team by building agents and automations that assist in their daily workdriving exponential growth while decoupling it from headcount expansion.
Mission
Elevate Dashdocs operational excellence as we scale.
Drive Dashdoc toward operational excellence by enabling our internal teams to automate every task that can be streamlined through automations and AI agents.
Responsibilities
Build a strong and robust back office powered by automations and AI agents to support our internal processes:
- Sales Team Support the sales team with automations and agents to streamline and strengthen prospecting and sales workflows throughout the entire customer journey. Key Indicator: Bookings per sales rep
- Marketing Team Facilitate and automate marketing actions, recurring tasks, content internationalization, and growth initiatives. Expand our brands reach, boost conversion rates, and empower the team with greater autonomy. Key Indicator: Monthly signups
- Customer Success Team Help the CS team automate as many tasks as possible across the customer lifecyclefrom onboarding to retention. Guide invited users toward the Aha moment to increase conversion into active customers. Key Indicator: Time to deploy customers
- Internal Operations Integrate and maintain key systems such as HubSpot, Intercom, Chargebee, and internal back-office tools. Ensure accurate data mapping across platforms to optimize our go-to-market efficiency.
- Technical Proficiency Solid experience as a full-stack engineer. Our stack includes Python (Django) on the backend and TypeScript (React) on the frontend.
- Builder Mindset Passion for building, shipping, and automating products that solve real problems.
- Automation & Maker Mindset Strong interest in emerging technologies, AI, and process automation.
- Integration Experience Ability to integrate and synchronize a variety of tools such as HubSpot, Intercom, and internal back-office systems.
- Outcome-First Approach Focused on driving measurable business impact through your work.
- English Proficiency Excellent written and verbal communication skills in English.
- Autonomy Comfortable working independently and proactively taking initiative.
- Problem-Solving Skills Strong analytical mindset with the ability to identify issues and develop practical solutions.
- Communication Capable of translating complex technical concepts into clear, accessible language for non-technical teams.
- Adaptability Eagerness to learn new technologies and adapt to evolving requirements.
- Screening Interview
- In-Depth Interview
- Technical Test
- Interview with Founders
- Team Meeting
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